At bewtown, your privacy is not just a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal information.
Bewtown does not sell, rent, or disclose your personal information to third parties without your consent, except where required by law.
Our privacy policy is built on six core principles that ensure your data is always handled with respect, transparency, and full security.
All data transmitted between your browser and bewtown's servers is encrypted using 256-bit SSL technology — the same standard used by major Malaysian banks to protect online transactions.
Bewtown has never sold, rented, or traded your personal information to advertisers, data brokers, or any external entity without your explicit and informed consent.
Your data is stored on secure servers with strict access controls. Only authorised bewtown staff who need access to your data in the course of their duties are permitted to do so.
You have the right to access, correct, download, or request deletion of your personal data at any time through your bewtown account or by contacting our support team.
We clearly explain what we collect, why we need it, and how long it is retained. There is no hidden data collection or undisclosed purpose within this policy.
Bewtown only collects data that is strictly necessary to provide our services to you. We do not collect excessive data or data unrelated to the purpose of our services.
Bewtown ("we", "our platform") values the privacy of every user who trusts us with their personal information. This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use the bewtown platform, whether via the website, mobile app, or any other channel we operate.
By using the bewtown platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform. We encourage you to read this document in full so you understand how we handle your personal data.
Bewtown collects your personal information through several means — directly when you provide it to us, automatically when you use the platform, and occasionally from legitimate third-party sources. The following are the types of information we collect:
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, identity card number | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, user profiles |
| Financial Data | Bank account details, transaction history, deposit records | Deposit and withdrawal transactions |
| Technical Data | IP address, browser type, device type, operating system | Automated system logs |
| Usage Data | Games played, access frequency, session duration | Platform analytics |
| Communication Data | Support chat records, emails, complaints | Customer support interactions |
We do not collect sensitive data categories such as medical information, religious beliefs, political views, or biometric data unless required by law or with your explicit consent.
The data we collect is used solely for legitimate, stated purposes. bewtown uses your personal information for the following:
Bewtown does not sell or rent your personal information to any party. However, in certain situations, we may need to share your information with the following parties on a defined basis:
In all data sharing cases, we ensure that recipients comply with data protection standards equal to or higher than our own. Any data sharing not described above will always require your consent first.
The bewtown platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser when you visit our website.
The types of cookies we use are as follows:
Bewtown invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we implement include:
While we take all reasonable steps to protect your data, no system is entirely risk-free. You also play an important role in keeping your account secure — by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to the bewtown support team.
Bewtown retains your personal information for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Our general data retention guidelines are as follows:
Once the retention period expires and there is no legal requirement to keep the data, we will securely delete or anonymise your data using safe, irreversible deletion procedures.
As a bewtown user, you have the following rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights:
You have the right to know what personal data we hold about you and request a copy at any time.
You may request that we correct any inaccurate or incomplete personal information in our records.
In certain circumstances, you may request that we delete your personal data, subject to applicable legal requirements.
You may opt out of having your data processed for direct marketing purposes at any time, without providing a reason.
You have the right to receive your personal data in a structured, machine-readable format for reuse elsewhere.
The bewtown platform is strictly for adult users aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.
If we discover that personal information belonging to a child has been collected without valid parental or guardian consent, we will take immediate steps to delete that information from our systems and close the associated account.
Bewtown reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform service developments. When we make material changes, we will:
We encourage you to review this page periodically to stay informed about how we protect your privacy. Continued use of the bewtown platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints about how bewtown handles your personal information, our team is ready to help. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.
You can reach the bewtown Data Protection team through the following channels:
We are committed to treating every privacy-related inquiry and complaint seriously, and will work to provide a satisfactory resolution within the specified timeframe.
Your privacy and data security are our top priority. Register today and enjoy a safe, transparent, and enjoyable gaming experience alongside hundreds of thousands of Malaysian players who already trust bewtown.
18+ only. Play responsibly.